Innovating for Impact

Historically, RS EDEN has been known for our work with individuals who some might refer to as the “most difficult to serve” in our community. When other organizations turn people away, our doors stay open. We will continue to do so.

But we aim to shift the narrative around those we work with. Our participants are not “difficult” or “marginalized”. They are the most resilient individuals and families in our community—those impacted by criminal justice, substance use and/or housing systems. We partner with them to create new pathways and opportunities where established systems historically have fallen short

Outcomes matter. We want to achieve multi-generational wellbeing for participants and our community. We continue to use industry-standardized metrics like utilization targets, successfully housed people, and progress toward goals to measure these outcomes. But we also hold ourselves accountable to our core principles. The 4 C’s guide our work and decision making.

We are evolving programs and services to better meet community needs. As we redefine our identity
and reshape impact, we are also realigning organizational structures to achieve our desired
outcomes. Key changes are motivated by:

• Meeting Clients Where They Are
• Communicating Horizontally & Vertically
• Shifting to a Proactive Client Intake Model
• Breaking Down Organizational Hierarchies

View the Full Re-Imagining Plan